• Dane Jerous

TeamSnap vs. Exercise.com’s All-In-One Fitness Business Software


Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.

Choose Exercise.com’s All-In-One Fitness Business Management Software. Review our head-to-head TeamSnap software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue.

Choosing business management software can be a stressful decision, but it’s our mission at Exercise.com to help you find the best software for your business!

In this comprehensive review, we will compare TeamSnap against Exercise.com’s All-In-One Business Platform. In the end, it’s clear to see that Exercise.com is the most versatile and customizable platform that promotes the growth of your business! Interested in learning more? Book a demo today!

Fitness Pros Who Trust Exercise.com

TeamSnap Software Review

TeamSnap was founded in 2009 to assist the organization of youth, recreational, and competitive sports. Coaches, administrators, players, and parents can all use TeamSnap to sign up for leagues, track their practice and game schedules, make payments, communicate with coaches and teammates, and more! TeamSnap is available on the web or app.

TeamSnap offers three products:

  1. Clubs and Leagues: For clubs, leagues, and associations that have multiple teams participating.

  2. Teams: Manage your work’s flag football team, your son’s community basketball team, or other official or recreational sports teams.

  3. Tournaments: Build your own event with registration, scheduling, management, and more.

TeamSnap vs Exercise.com

TeamSnap is geared towards managing a sports team. After users complete the initial registration for their sports team, the two ongoing functions of TeamSnap are communicating with teammates and coaches and viewing the practice and game schedule. Using the TeamSnap app, members can communicate via a group chat and can view the team’s schedule and details.

The biggest difference between TeamSnap and Exercise.com is that TeamSnap only covers sports management and doesn’t support fitness center versatility. This means you will need to juggle more than one management program to accomplish all necessary management tasks.

Exercise.com offers a host of customizable features that meet the unique needs of your fitness center! And as we will see in the review below, Exercise.com is superior to TeamSnap in the services it does offer.

Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.

Fitness Business Management Software




You need business management software that makes your life easier. It needs to run efficiently, be easy for your staff to use, and promote the growth of your business through tailored reports, e-commerce, integrations, and more.

With the customization of Exercise.com’s platform, you can have every feature you need for your business to succeed! Unfortunately with TeamSnap, you’re boxing in your growth with limited features. Let’s take a look at the restrictions of TeamSnap and the flexibility of Exercise.com.

Client/Class Scheduling

TeamSnap has a basic calendar that allows users to view the practice and game schedule details. Players can mark themselves as “available,” meaning they will attend the practice or game, but this feature isn’t offered in the Free Package. Many TeamSnap users lament that this helpful feature is the only reason they pay for the Basic Package.

User reviews on Capterra note that TeamSnap’s schedule has major flaws, such as being unable to edit information 24 hours before the event. The schedule freezes or doesn’t refresh, so users must restart or re-download the app to view the schedule. Further, uploading schedule and player information is difficult on the app and best accomplished on a computer. All of these glitches make TeamSnap’s schedule feature unreliable and frustrating to use.

Instead of having a one-note schedule, Exercise.com’s scheduling and booking layout can be used for more than just practices and games. Schedule one-on-one sessions, group sessions, events, and more. These appointments can be scheduled by location and instructor. While Exercise.com’s platform can be used to schedule practices and games, the flexibility of our scheduling feature allows for more opportunities to engage your customers.

Gym/Facility Management

TeamSnap does have some reporting features, but these are specifically for sports teams. TeamSnap’s reports show batting averages, penalties, points, and other sports-related statistics and have no reports for tracking or growing your business. This huge gap in business management requires you to find another program to track and analyze the facets of your business!

User reviews comment that TeamSnap’s reports are difficult to share between coaches and trainers and are not available on the mobile app. TeamSnap’s reporting features keep you behind your desk and from engaging with your staff or customers!

Exercise.com is proud to streamline your business through targeted reports that analyze your business from all angles. Knowing your business’s strengths and weaknesses, profits and losses, and member and trainer insights will boost your business’s efficiency and profitability.

Client Automation

TeamSnap sends push notifications through the app and emails from a team list. However, dozens of user reviews remark that there are too many notifications. Users receive email and push notifications for every message, media upload, or scheduled event. There aren’t customizable features to mute certain notifications, so you either receive every notification for every group message or nothing at all.

At Exercise.com, we know the power of targeted, customized, perfectly-timed notifications! The right notification sent at the right time can engage customers and grow your business. Some of our automated notifications include:

  1. Send automatic emails for recurring appointments, classes, or customized messages

  2. Automatically charge and receive payments

  3. Deliver workouts and resources automatically

  4. Customize and automate reminders, alerts, and notifications to be sent through your app, text, or email

Dedicated Zapier Support

TeamSnap integrates with Facebook, Google Maps, Google Calendar, and WordPress. While these integrations can be helpful, TeamSnap doesn’t integrate with apps that grow your business. 

Exercise.com knows when a business runs smoothly and efficiently, it is set up for success! That’s why we have dozens of popular integrations already built into our software. But we don’t stop there! We want you to have all the tools your business needs, so we partner with Zapier for a customized boost! Zapier has over 2,000 apps to choose from so your business delivers a positive, personalized customer experience every time. Best of all, Zapier guides you through every step of the process!

Dedicated Account Manager

Exercise.com is committed to exceptional customer service, so we provide you with a dedicated account manager who assists with all your software needs! As your business grows, you may want to incorporate new aspects to your business, like a fitness store or new automated services. Save yourself from trying to figure out how to enable software features! Your account manager will guide you through changes and ensure your software perfectly fits your needs and expectations.

Customized Software




Customized services are one of the biggest trends for businesses, and software is no exception. The best management software is designed to fit the unique needs and assets of your business. But customizable software has to go beyond the manager’s office! When software brings meaningful organization and support to your business, you have more opportunities to attract and engage customers with personalized customer experiences. Otherwise, what good does customization do?

TeamSnap advertises user customization, but let’s take a closer look at how TeamSnap defines it.

For Team Packages, TeamSnap has two methods of customization. First, managers can upload a team logo that displays on the app instead of TeamSnap’s logo, and second, managers can customize sports-related statistical reports. Under TeamSnap’s Club and League Features, personalized public websites are offered for an additional fee. No information is given about what website features or integrations are provided, nor any pricing details.

These “customizable” features don’t impact your business in a way that better engages your customers or promotes growth. While TeamSnap’s website feature sounds promising, there’s too little information to know if it would be profitable.

But Exercise.com’s platform is completely customizable so that you have ample opportunity to promote your business, engage customers, and retain members. Let’s look at some of these unique ways below.

Custom-Branded

Exercise.com goes beyond having a logo appear on an app (although we do that, too!) or charging extra for a website. It’s our mission to support all aspects of your unique business without any add-ons or hidden fees. Everything from your custom app, website, e-commerce opportunities, workout software, and performance software is included at one low monthly price and revolves around promoting your brand.

iOS & Android Apps

Both TeamSnap and Exercise.com have apps supported by iOS and Android, but only Exercise.com is completely customizable! Moreover, our app is free from glitches, ads, and runs smoothly so it’s user-friendly and keeps customers engaged.

Websites

TeamSnap offers a team website feature for an additional fee, but is unspecific as to what features or integrations are included, pricing options, or if any tech support is available after initial set-up.

But Exercise.com’s software includes customizing and running your website at no additional charge! After choosing from unlimited theme changes, custom graphic work, colors, features, custom dev, and more, our exceptional dev team creates a professional website that highlights your brand and engages your customers! Our websites are built to convert visitors to leads through SEO-optimization. We’re also a Google Certified Partner for added website security!

We’re always here for tech support–both during initial set-up and for as long as you partner with us. From small tweaks to switching your website theme or hubs, your dedicated account manager can take care of every website or app alteration, saving you valuable admin hours.

Security Features

Both TeamSnap and Exercise.com take security very seriously and utilize the highest security standards for payment processing and storing clients’ health information.

Every website and app created by Exercise.com is SSL Secure. We protect your clients’ information with the internationally-secure Privacy Shield Framework, and we utilize Google Cloud for storing and transferring data. Payments are made and processed through Stripe.

Marketing Integrations

TeamSnap only integrates with Facebook, Google Maps, Google Calendar, and WordPress–essentially only apps that inform members of the time and location of their sporting events. These limited integrations are detrimental to business management, customer engagement, and marketing strategies. 

But Exercise.com’s software integrates with an abundance of popular integrations such as:

  1. MailChimp

  2. ConstantContact

  3. ConvertKit

  4. Zapier

  5. Google Analytics

  6. Facebook Pixel

  7. And more!

Don’t see an integration that you use? There’s no need to worry! We can integrate with just about every program, making Exercise.com one of the most versatile and valuable fitness management platforms around!


Grow and manage your fitness business better with Exercise.com

Workout Software




As customer service has evolved, more and more clients expect a personalized customer experience. If your business doesn’t provide a personalized experience, it will be quickly replaced by one that does.

In the fitness world, personalized customer experiences can be promoted by trainers developing a specific workout plan for their clients. In your custom-branded app, trainers can quickly develop or assign a pre-designed workout to their clients. These are delivered automatically to clients, who perform and log these workouts in their own time and location. Communication between trainer and client keep the momentum going!

Because TeamSnap is primarily for registration and communication between players or parents in a sports team, it doesn’t have a feature for personalized workouts. This limits your customer engagement and personalized experience that makes your fitness center stand out.

Since TeamSnap doesn’t offer a workout feature, we will elaborate on the features Exercise.com provides!

Workout Creator/Logger

Exercise.com’s premium workout creator and logger keep clients engaged and motivated on their journey towards meeting their fitness goals. Our workout creator and logger delivers the personalized customer service experience your clients desire, which boosts customer satisfaction and retention!

With Exercise.com’s workout creator, you can forget the old-fashioned paper handout programs, improve your staff productivity, and boost program adherence. Trainers can quickly select pre-designed workouts or assign individual exercises to each client. These workouts are delivered automatically to your client so they can view and log their workout anytime, anywhere! Clients and trainers can easily communicate using your custom-branded app between sessions.

Exercise.com knows that every trainer-client relationship is different. Our workout creator/logger offers endless possibilities for delivering workouts, tips, and encouragement to every client, including:

1-1 Training

This traditional method of personal training is still a staple in most fitness centers. It takes a lot of organization, communication, and creativity to manage multiple clients and deliver a quality training experience. Exercise.com is here to help!

With features like customized workout and nutrition plans, goals and progress reports, performance and fitness assessments, and more, trainers can easily manage their clients while delivering a customized personal training experience. Clients have everything they need to stay on track and motivated towards achieving their goals!

Group Training

Studies show that social connections and accountability improve exercise adherence. With Exercise.com’s group training feature, you can easily create, schedule, and track group classes. Trainers can provide the same resources and support as in 1-1 training, but group participants can also encourage one another! This boosts social connections and creates a tight-knit gym community that aids in customer retention.

Online Training

Online training is becoming increasingly popular, as it caters to those with a busy lifestyle and/or to those who prefer to exercise in the comfort of their own homes. Exercise.com allows you to deliver customized online training workouts to any client! These workouts give greater flexibility for clients to perform their workouts whenever and wherever they choose. Our extensive video and exercise library gives clear instructions and clients can stay in communication with trainers via the app!

Exercise Library

While many software competitors only offer pre-designed workouts, Exercise.com pushes past a cookie-cutter system. Using our extensive library of educational and instructional exercise videos, trainers can build custom workouts that suit the specific needs of their clients.

This is a feature unique to Exercise.com and is not included with TeamSnap.Trainers using TeamSnap will need to use their own pictures and videos and send them to clients separately. This is inefficient for the trainer and overwhelming for the client. Instead, Exercise.com keeps all media organized in your custom-branded app!

Custom Exercises

Our videos give clear instructions on proper form and modifications. Additionally, you can link to your YouTube or Vimeo accounts to and use your own videos in the workout creator! This is an excellent way to promote and add value to your brand.

TV Workouts

Not only can videos be viewed on a computer or mobile device, but they can also be cast onto a TV screen during a group training session. This switches up the presentation style and adds a personal touch to a group workout.

E-Commerce Software




TeamSnap allows sports registration payments and league dues, and it recently added a League Store feature that partners with Champion brands to provide custom team apparel. Only league owners can set up the store and apparel can only be customized with a team logo (at the time of writing this article, no additional wording, custom fonts, jerseys, or other personalizations are allowed).

Exercise.com excels in e-commerce by going beyond accepting payments or providing apparel. We offer unique and endless e-commerce opportunities that engage your customers and boost revenue. Check out just a few popular ways Exercise.com grows your business through e-commerce!

Payment Processing

Users of TeamSnap report frustrations with invoicing. TeamSnap doesn’t allow multiple bills in one invoice. TeamSnap’s invoices must also be created and sent manually. For instance, separate invoices must be created and sent for registration, league dues, and apparel. This heaps time-consuming billing tasks to your plate and frustrates players or parents with paying multiple bills.

Exercise.com uses the ease and security of Stripe for all payments. Our invoicing allows multiple purchases on one invoice but more importantly, invoices are sent automatically! This relieves mundane billing tasks that can eat away at your time.

Sell Products

With a quick set up of an e-commerce store, you can significantly boost your revenue by selling just about any product! Unlike TeamSnap’s store that is limited to apparel, Exercise.com’s store allows you to sell personalized apparel, bumper stickers, water bottles, notebooks, keychains, headbands, exercise gear, and more! These products creatively advertise your business in the community simply by customers using them!

Sell Workout Plans




Many members at your gym may be interested in personal training but do not have the time or resources for this commitment. Others may be on the fence about continuing their gym membership because they can’t make it to the gym enough times to justify their investment.

Selling pre-built workout plans is an excellent way to retain members and give them the experience of a personalized trainer in the comfort of their own home. These workout plans are similar but superior to popular workout plans because they can be completely customized to fit the needs of your clientele. There’s no limit to how many workout plans you can sell, so the more you offer, the greater your profit!

Try a variety of plan lengths, such as a two-week plan for the hesitant customer or a 12-week plan for the committed. Offer plans that focus on different aspects of fitness, like core, cardio, upper body, lower body, or HIIT. You can even offer plans that help certain ailments, like back or neck pain, low-impact workouts for knee pain, stretching, or yoga. The options are endless!

Offer Online Workout Memberships




Some customers want a customized workout plan without a personal trainer. Although you can charge a premium price for this service, the cost is often offset by the time invested in creating and delivering personalized workouts.

With Exercise.com’s platform, trainers can create customized workouts in one sitting and program the workouts to be delivered at automatic intervals. Trainers can monitor and track progress as clients make their way through the workout plan. This efficient process improves trainer productivity so they can take on more clients at a premium price while clients have a personalized workout experience!

Sell Workout Challenges

Do you want to further promote your brand by engaging your members? Workout challenges are an excellent way for gym members to come together around the common goal of better fitness. Channeling a competitive spirit encourages members to push themselves, cheer on other gym members, and have fun at the same time.

Exercise.com’s software makes workout challenges an effortless way to boost revenue and encourage a positive gym culture! Our workout challenges are customizable and automated, so they increase your revenue without increasing your workload.

Performance Health Software




Performance assessments are essential to effective personal training. Establishing a baseline through initial health and performance assessments helps the trainer know what fitness approach and goals are appropriate, and helps clients see progress as they continue training. Periodic re-evaluation provides insight for alterations that can further maximize training results.

Although one could define performance assessment as assessing an athlete’s offense and/or defense performance statistics–which TeamSnap does in reports–TeamSnap doesn’t have any standard performance or fitness assessments. Trainers can’t establish a baseline for health or fitness, and without this assessment, goals and progress are subjective.

But with Exercise.com’s platform, trainers can customize every aspect of assessments to fit the needs of your business and clientele. Let’s examine these below.

Assessments

Clients come to personal trainers for a wide variety of reasons: some want to lose weight, others to improve their athletic performance, some to help manage chronic diseases, and countless other scenarios. Performance assessments are often one-size-fits-all and don’t take into account the unique goals or limitations of clients.

Exercise.com solves this problem by enabling trainers to customize performance assessments specifically for their clients. Using a targeted assessment will not only reveal the most accurate results but is yet another way in which Exercise.com delivers a personalized customer experience to boost customer satisfaction!

Performance & Measurement Reports

Exercise.com doesn’t stop at personalized assessments; we have personalized interactions, too! Keep your customers engaged and motivated on their fitness journey with automatic delivery of:

  1. Workout reminders

  2. Goal achievements

  3. Recurring assessments

  4. Progress photos

  5. Measurements

  6. and more!

This increases customer engagement without adding extra managerial tasks.

Nutrition

No personal training software is complete without incorporating one of the biggest factors in overall health–nutrition! With Exercise.com’s nutrition tracker, clients can easily log and track their daily dietary intake. This accountability keeps clients focused on meeting their fitness goals and ultimately improves customer satisfaction.

Software TeamSnap Pricing

Below is a table of what TeamSnap offers for team management packages:TeamSnapTeamPackageFeaturesFree Package – $0Basic Package – $9.99/monthPremium Package – $13.99/monthUltra – $17.99/month15-member roster30-member roster40-member rosterUnlimited rosterSchedule500 MB storage (files, photos, etc)2 GB storage (files, photos, etc)Unlimited storageTeamSnap Live!AvailabilityAvailabilityMultiple sponsorshipsMessagesRemindersRemindersEverything in Free/Premium PackagesInvoicingEverything in Free PackageLineupsTeam ChatAssignmentsStatisticsCustomizationPremium supportEverything in Free Package

Below is a table of what TeamSnap offers for club and league management:TeamSnapClub & LeagueFeaturesBasicPremiumUltraOnline player registrationOnline player registrationOnline player registrationInvoicingInvoicingInvoicingLeague-wide messagingLeague-wide messagingLeague-wide messagingCalendarCalendarCalendarBasic Team Package FeaturesTeamSnap schedulerTeamSnap schedulerPriority email supportPriority email supportPremium Team Package FeaturesUltra Team Package Features

[Pricing information from TeamSnap’s website.]

Pricing is not available to the public and potential customers must request a quote from TeamSnap. Background checks, a public website, and a tournament feature are offered as add-ons to any of the packages.

It’s important to note that TeamSnap’s packages are per team. There are no multi-team discounts for coaches training multiple teams and must pay a separate price for each. This literally doubles or triples (or more!) your management expenses.

TeamSnap Software Competitors

TeamSnap’s competitors are listed below:

And of course, Exercise.com!

The Bottom Line: Pros and Cons

Choosing the right business software is a big decision! Let’s take a final look at TeamSnap and Exercise.com.

TeamSnap Cons

TeamSnap is geared towards sports leagues and management. While it does have many features that meet the needs of its target audience, using this platform for a fitness business would not be adequate.

TeamSnap doesn’t offer workout software or performance assessments and only offers limited capabilities for scheduling, e-commerce, customization, and reports.

Additionally, TeamSnap’s app is glitchy and riddled with ads. All around, TeamSnap doesn’t deliver the personalized, user-friendly customer service experience you get with Exercise.com.

Exercise.com Pros

Exercise.com poises your business for success by personalizing your customers’ experience! Our completely customizable and ad-free website and app (with your own dedicated account manager!) fully engage your customers. Clients can view your gym’s schedule and easily book appointments. Gain valuable insights from our targeted reports. Our workout software and performance assessments set up your trainers and clients for success! And our endless e-commerce possibilities round out our comprehensive software by promoting your business both in-house and around your community.

Exercise.com makes your business platform decision easy! We’re here to help your business grow. Are you ready to get started? Book a demo today!

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