Glofox vs. Exercise.com’s All-in-One Fitness Business Software
Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.
Choose Exercise.com’s All-in-One Fitness Business Management Software. Review our head-to-head Glofox software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue. FeaturesExercise.comGloFoxAPPSAPPSAPPSiPhone
Gone are the days of paper-and-pen management styles. In order to keep up with competitors in this tech-savvy society, you need a reliable business program that merges business-growing management features and integrations with an eye-catching design.
Finding the right software to manage your business can be overwhelming. Many times it feels like your ideal program doesn’t exist; like no one has a program that’s just right for your business needs. After sifting through countless features, pros and cons, and price points, the programs begin to meld together. Even after you’ve made your decision, it’s easy to second guess yourself and wonder if another program would have been a better fit.
We’re here to help you wade through the sea of fitness management software so you can find the one that helps your business succeed! In this review, we will examine Glofox and compare its design and features with Exercise.com’s All-in-One Business Platform. While Glofox is a highly-rated management program, in the end, it’s clear to see that Exercise.com’s carefully personalized platform will give your business the tools it needs to grow for years to come. Book a demo today to learn more!
Fitness Pros Who Trust Exercise.com
Glofox Software Review
Founded in 2014, Glofox is a club management system that manages daily mundane admin tasks, handles scheduling and booking services, performs basic reporting, processes payments, customizes your website and app, sends automated push notifications and emails, and more. Glofox is targeted towards gyms, health and fitness centers, and specialized fitness boutiques.
Glofox allows members to make e-commerce payments for memberships and service credit packs. Memberships allow unlimited bookings within a billed time period. Service credit packs are one-time purchased credits that are only applied to certain classes, courses, or appointments. Memberships allow convenience to use any service, while credit packs allow members to only pay for services they want.
Glofox’s website and app are very visually-appealing and easily catch the eye. User reviews remark on how their customers are pleased with the overall look of the website and app. But do the features perform reliably, or does the visual appeal cover up underlying glitches and shortfalls? Keep reading to find out!
Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.
Glofox vs Exercise.com
At first glance, Glofox might seem like a top contender for your business platform, but let’s dig a little deeper into the features offered.
Like many business platforms, Glofox has three tiers of provided features. But Glofox is careful to not let this or their prices be obvious to potential customers. Glofox lists out all available features on its website, but reviews reveal that users must pick one of three packages. Here’s a list of the provided features under the Silver, Gold, and Platinum package:Silver Package – $110/monthGold Package – $170/monthPlatinum Package – $220/monthMember ManagementMember/Admin AppsCheck-In KioskClass SchedulingBasic Push/Email Messaging AlertsStoreEvent SchedulingAccess MonitoringClass Performance InsightsPayment ProcessingMailchimp IntegrationTrainer Performance InsightsWebsite IntegrationMember InsightsRetention ToolsBasic Transaction ReportingRevenue AnalysisTargeted Push Messaging AlertsAttendance TrackingTargeted Email AlertsSocial Booking LinksMember Community/NewsFamily AccountsLanguage Localization
[Table from G2]
As seen in the table above, Glofox’s Silver package barely covers the basics of scheduling and booking. An app isn’t available under the Silver package, so all scheduling, booking, and payments, as well as viewing the calendar must be done on a computer or web browser. Email and push notifications aren’t included. The only included reporting feature is for monetary transactions; all other reports, such as memberships, marketing trends, and check-ins aren’t included in the Silver package.
The Gold package is definitely an improvement on the Silver package, but it is still missing many essential elements to effectively run a business. For example, e-commerce, targeted notifications, and trainer and class performance insights aren’t included.
The Platinum package offers the most features but is still not a comprehensive package. This means you must pay for other programs and apps to manage these business areas. Alternatively, Exercise.com’s complete software includes everything Glofox has to offer plus:
Customizable workout and nutrition plan creation
Extensive video and instructional libraries
Endless marketing integrations
Reporting for all aspects of your business
Endless options to deliver workouts and increase revenue
Performance assessment customization and automated delivery
These features set Exercise.com apart from (and above) Glofox. Not only does Exercise.com take care of managers by freeing up their time with reliable and automated services, but it’s also a system that trainers and customers love, too. With workouts that are easy to create and follow, accessible performance assessments and resources, and quick secure payments, trainers and clients have everything they need in one spot.
Let’s take a look at each of these areas in more detail.
Fitness Business Management (FBM)
How effectively Glofox might manage your business depends on what package you purchase. As outlined above, the Silver package doesn’t offer much business support. While the Gold package is a step in the right direction, it’s still missing key elements to manage a business. This means the (most expensive) Platinum package is Glofox’s best option. So how does the Platinum package compare with Exercise.com’s all-inclusive platform?
Calendars and Booking
Glofox has many standard calendar and booking features like other competitors, such as adding and managing classes, trainers, events, and membership details. However, a quick skim of reviews on Capterra will show that one of the most common glitches with GloFox is its calendar and booking system.
Some examples Glofox users share include: scheduled classes and events randomly disappear, deleted or expired sessions randomly reappear, current member information will be lost or deleted member information will reappear. More than one review reported the trainers and staff randomly disappear from the system!
Not only are these glitches confusing to staff and customers alike, but they can also cost a business or a trainer a lot of time and money! Imagine the frustration of losing profit over a scheduled class that the system randomly deleted, or the time spent re-entering staff or customer information. Managers don’t have time to double-check that everyone and everything is correctly recorded in the calendar! Your calendar and booking feature should be completely accurate and reliable.
Other reviews on Glofox’s calendar report that the center can’t block off days that the gym is closed, like for holidays or staff training. There are no recurring appointment features; members who come for their same session at the same time every week must always manually book their session–and trainers know how a “stolen” session can be very upsetting to some members!
Finally, each class must be manually added and deleted in the calendar. If you had a new HIIT class scheduled every Wednesday at 6 PM for 12 weeks, you would have to manually enter each of those 12 classes into the schedule with all the class information. If the class was retracted from the schedule, you must manually delete each of the 12 classes. Or perhaps the instructor got the flu and had to cancel a class last minute, Glofox users report there’s no way to message participants through the app of the change and must be contacted via the information provided in their member profile.
While Glofox may have a seemingly on-par calendar and booking system as their competitors, it’s actually riddled with glitches that make it unreliable. Some of the scheduling inadequacies could confuse or frustrate customers, or not save you much time at all.
On the other hand, Exercise.com’s platform is the reliable software that puts you at ease. View and book appointments on your up-do-date schedule from anywhere, on any device. All staff and member information are securely stored so it’s not lost or randomly deleted. And communicate instantly with individual or group clients easily through your custom-branded app!
Best yet, your calendar layout and features can easily be personalized to your style and preferences. With Exercise.com’s customizable platform, you can choose the scheduling features you want to help effectively manage your business!
Accepting Payments Securely and Easily
Both Glofox and Exercise.com use Stripe, a secure and reliable third-party payment processor, to accept automatic payments and e-commerce purchases. But multiple reviews show that Glofox suffers from payment glitches, such as billing customers following the completion of their pay period, billing previous clients, and class credits disappearing after payment was processed. Maggie R. writes,
Glofox has double-charged MULTIPLE students with no evidence on our end. Students have come up to me and shown me bank statements that I had 2x charges that were invisible from my side of the world. Scary.
Although Exercise.com uses Stripe to process payments, Exercise.com’s programming avoids these glitches so customers can confidently make payments in your app or website. This will increase customer satisfaction and encourage more purchases!
Increase Business Efficiency With Easy Report Access
Glofox offers several types of reporting, such as trainer and class insights, member insights, revenue analysis, transaction tracking, and attendance tracking. With these reports, managers can track which trainers and classes are consistently booked, what members have completed payments, which memberships are soon to expire, how often members check in, and track and analyze revenue.
While Glofox offers more reports than some of its competitors, it still only offers the most basic reports. Any manager knows that a plethora of reports are needed to examine a business from all angles so it can be the most profitable, and GloFox users acknowledge these reporting deficits.
Glofox user reviews note that the provided reports are very basic and their businesses would benefit from more detailed reports. Even more concerning, several users confirm that the reports are inaccurate:
All the reports are completely wrong. From revenue generation, to members, to leads, to no shows, literally nothing works… We have a huge discrepancy in our revenue. 2/3 of the revenue reported by Glofox is wrong.
Inaccurate reporting creates significant problems for a business! Reports not only help you manage your current business size, but they also help you make smart decisions to grow your business. Inaccurate and misleading reports can be detrimental! In order to ensure reliability, managers need to double-check Glofox’s reports, adding another managerial duty to their plates.
But with Exercise.com, you get tons of easy-access, accurate reports for sales, subscriptions, and charges. Exercise.com goes beyond Glofox’s basic reports with business management reports for all of your services, training, staff and clients, tax and payroll reports, shared packages report, e-commerce commission reports, and more! Most importantly, our reports are trustworthy–the way reports should be–so you can make the best decisions for your business.
Increase Revenue With Key Business Marketing Integrations
Glofox only integrates with 20% of the most popular marketing integrations: Facebook, MailChimp, Stripe, and your fitness center’s website. But many fitness centers use other programs for marketing and member management. If you currently use a program not listed by Glofox, you must convert all of your information into a program Glofox integrates in order to benefit from Glofox’s integration features. That’s a lot of program changes!
With Exercise.com, we make the transition to our platform easy by seamlessly integrating Facebook, MailChip, and your personalized website, plus:
We integrate more programs to help you succeed!
It helps to be able to learn and put a system in place to say ‘We have this issue with the shoulder or this elbow pain, this hip internal rotation issue’ and we’ve gone through it with 25 other guys. We’ve had good success with 24 of them so we have a game plan in place.
The flip side is if you get stuck in a rut and your systems don’t work and are not scalable you’re just like why isn’t this working. You can’t see outside the box at all. Systems help eliminate problems.
Founder, Revolution Sports Performance
Custom-Branded Websites, Web, and Smartphone Apps
Glofox and Exercise.com are proud to offer fully customizable websites and smartphone apps for your fitness center. Keeping your customers engaged with your individual brand is key to growing your business. Let’s examine the ways Exercise.com emphasizes and prioritizes customization so you can confidently grow your business!
Fully Customized to Your Brand
Highlight your unique brand and help it stand out in a highly competitive fitness market with your own customized website and app! Our comprehensive platform is completely customized to your needs, preferences, and style. Have your brand name and company’s motto front and center, your staff and classes professionally presented, multiple social media plug-ins, testimonials, and more!
Fine-tune the details so your website and app feel authentically yours with custom colors, language, integrations, features, custom dev, and so much more. Having a personalized, professional website and app boosts customer loyalty by keeping your customers engaged in your brand as they access their fitness plans and make payments.
Automation From Your Own Custom Apps
Effortlessly stay in control of scheduling and membership renewals by utilizing Exercise.com’s automatic notification settings. These push notifications can be sent through the app, text, and/or email, or a customizable combination. Additionally, Exercise.com’s software automatically:
Sends clients workout plans, videos, and more
Sends resources and files for easy client access
Sends clients their fitness assessments
Charges and receives payments
Sends reminders and alerts for appointments or classes via app, text, and email
If done manually, these mundane tasks eat away at your valuable time and make trainers less productive. Exercise.com’s software performs these tasks automatically, which significantly frees up your schedule and keeps trainers engaged with their clients. Personalized notifications remind customers of their appointments, inform members of new classes, or to pay a due balance at their convenience with the privacy and security of Stripe.
With Exercise.com’s software, we help you build a secure, SEO-optimized website that converts visitors to leads and keeps members engaged with your brand.
Independently designing and managing your own website can be a headache, so many managers outsource to a web design professional. But with Exercise.com’s all-inclusive package, we’re here to assist you every step of the way! Enjoy creating and personalizing your website with unlimited theme changes, custom graphic work, colors, features, custom dev, and more. We’re also a Google Certified Partner!
Exercise.com emphasizes using the highest standard of security for payment processing and storage of clients’ health information and assessments. Our websites and apps are SSL Secure, client information is protected with the internationally-secure Privacy Shield Framework, and we utilize Google Cloud for storing and transferring data. We also use Stripe for secure online and in-app purchases and transactions.
Integrations and Add-ons
Other management programs may require you to sort through a list of add-ons for an extra charge. Not so with Exercise.com’s software! There’s no need to purchase pricey add-ons or wonder if you’re wasting money on program features you don’t use. Exercise.com’s platform is completely customizable, so you choose all the features you need! Additionally, we offer easy integration with other management or social media platforms for increased productivity and profit.
Grow and manage your fitness business better with Exercise.com
Workout Creation and Delivery
A key difference between Glofox and Exercise.com’s management software is our workout and creation delivery system. Glofox does many things to help manage a business, but it has no features to support personal trainers with their clients. There is no workout creation, nutritional plan, performance assessment, or delivery system in Glofox’s Platinum package.
Investing in Glofox means personal trainers (and their clients) must use a second program–or go old-school with paper handouts–to create and follow their workout and nutritional plans. This is not only an inefficient use of funds (as managers must invest in a second software for workouts) but can also be frustrating and confusing for clients to switch between apps or keep track of their papers.
With Exercise.com, you have a streamlined and professional package where everything is in one place! Clients can view the class and appointment schedules, securely pay for their slot, have access to all their workouts, nutrition plans, and performance assessments, and message with their personal trainer, all in the same custom-branded app! Best yet, there’s no need to invest in another program, which saves you money in your bottom line.
Let’s check out the exciting features of Exercise.com’s workout delivery system!
Deliver Workouts for Any Scenario
Exercise.com’s versatile software allows trainers to fully engage each unique client so they can reach their maximum potential. Whether a client is in-person, online, a traveling athlete, a busy professional, or a hybrid client (in-person/online), every client receives the highest standard of personalized care through communication in the Exercise.com app. Trainers can easily send workout and nutrition plans and updates, videos, resources, and more!
Communication between trainer and client is crucial to answer questions, maintain accountability, and boost motivation. While this is especially helpful for retaining traveling clients or busy professionals, everyone appreciates instant communication with their trainer! Our app’s custom messaging feature keeps trainers in contact with clients for increased customer satisfaction.
Customized Workout Design and Library
Exercise.com’s software sets you apart from competitors through our customized workout designs and extensive exercise video and instructional libraries. Easily integrate the platform with your YouTube or Vimeo account for a personalized touch. Create your own exercise descriptions and instructions with pictures of proper form. These files are saved in your workout database for easy client assignments, saving you valuable time!
Trainers customize their clients’ next set of workouts with our workout plan creator to best fit the client’s needs and goals. Choose from your library of instructional methods, such as videos, pictures, intervals, alternates, blocks, modifications, descriptions, individualized instructions and reminders, and notes.
These plans are easy for trainers to create and clients to follow! With our smart delivery feature, workout plans are sent to clients in your custom-branded app. With our on-the-go accessibility, clients can perform and log their workouts anywhere! Trainers can fully support and engage their clients by seeing a client’s logged workouts and fitness progress.
While the workout creator helps in-person or hybrid clients stay on track, it’s particularly helpful for training and retaining traveling or online clients. With a few clicks, trainers can provide a variety of workouts to keep clients engaged and motivated while also being performed anywhere. Clients can use the messaging feature to ask trainers questions, and trainers can moderate the logged workouts.
Again, this customized workout design and library is not supported by Glofox. It’s a feature you only get with Exercise.com!
Automated Delivery PDFs, Nutrition Plans, and More to Your Clients
Fitness experts know that while workouts are crucial to achieving fitness goals, it’s only a piece of the puzzle. Diet, nutrition, education, and incorporating consistent healthy habits are essential to transforming a client’s life with lasting health results. Exercise.com’s software goes beyond workout creation to support all aspects of improving client health!
Exercise.com’s software enables trainers to automatically send PDFs, resources, nutrition plans, and more to their clients. Everything is kept in one place so customers can easily access all their health and resource information. Customers will be highly satisfied as they see more holistic results, aiding in customer retention.
E-Commerce/Point of Sale
Glofox has limited e-commerce and point of sale opportunities: customers can make payments for memberships, appointments, or classes, and gyms can sell physical items through a store feature. However, the store only allows one transaction to be made at a time. This inconvenience minimizes the effectiveness of the store feature and does little to sustainably grow your business.
On the other hand, Exercise.com also accepts online and mobile payments, but our program grows your business with sustainable profit and customer engagement! How is this done? Check out some of the most popular ways our customers use Exercise.com’s e-commerce feature.
Sell Pre-Built, Single Workout Plans (Mike Boyle)
For many reasons, some clients may need to take a break from regular gym attendance. Maybe their job hours changed, maybe they had a new baby, or maybe they are stretched too thin in their personal life. Some might stop working out altogether, hoping to get back to it someday, while others might try a home-based workout program. Unfortunately, both of these options often result in membership attrition.
With Exercise.com’s platform, you can prevent attrition and keep your members engaged in your brand by building and selling your own customized workout programs and plans. When time allows, members can be welcomed back to their fitness center family without skipping a beat.
These programs are also an excellent alternative for members who need extra guidance, accountability, or motivation but can’t afford a personal trainer. Offer a variety of levels, styles, and lengths to keep customers interested! The more options you offer, the more you increase customer engagement and lower your rate of attrition. Not to mention, it boosts your business revenue!
Deliver Automated Custom Programming (Dean Sommerset, AMPD)
As previously mentioned, Exercise.com’s software allows you to personalize programming for each individual client. Choose to automatically deliver workouts or nutritional plans to clients on a daily, weekly, monthly, or annual basis, which takes another managerial load off of your back!
Deliver Workout of the Day Memberships (Madeline Moves)
Members can receive a motivational “Workout of the Day” sent automatically to their inbox that delivers high levels of accountability, workout creativity, and fitness engagement. Further engage your customers by utilizing Exercise.com’s exclusive groups where members enrolled in the same fitness program can motivate and encourage one another. This builds your revenue and positive gym culture!
Run Workout Challenges (Madeline Moves)
Retaining members is the key to a profitable fitness center, but membership retention is often illusive. What is the most effective way to retain members? By creating a positive gym culture.
One of the best and most popular ways to build a positive gym culture (and thereby build customer loyalty) is to run frequent workout challenges. These are a fun way for gym members to catch a competitive spirit and cheer for other gym members. The more loyalty members have to your fitness center’s brand, the more your business will grow.
Exercise.com’s software makes workout challenges easy through customization and automation! All you have to do is award the winner!
The Value of Assessments
Performance assessments are not only essential to membership retention but are a huge part of a personal trainer’s job! They ensure safety, aid in creating effective workouts, and track progress. Without them, trainers and clients alike will feel lost.
Performance assessments are taken at the beginning of a fitness journey and periodically through a training period. These allow clients to see their baseline, need for improvement, goals that have been and are yet to be met, and progress made. Performance assessments are the objective data used to motivate your clients!
Glofox can store members’ personal data in their system to process payments and schedule appointments, but it doesn’t track or save performance assessments. Exercise.com’s platform aids in membership retention by helping clients stay on track to meet their goals. Put another way: the performance assessments in our software help your business grow! This is another way Exercise.com supports business growth where Glofox does not.
Complete Assessments for Clients
Exercise.com’s software provides a simple layout for trainers to easily record standard or customized performance assessments so trainers spend less time inputting data and more time with their clients.
Once completed, trainers use the gathered data to adjust their clients’ workout and nutritional plans for increased effectiveness. With automated delivery, trainers can further engage and motivate their clients by sending performance assessment results to their clients’ inbox!
Software Glofox Pricing
As shown in the chart above, Glofox has a three-tiered pricing system:
Silver Package: $110/month
Gold Package: $170/month
Platinum Package: $220/month
Whatever your budget can afford, it’s important to remember that Glofox is not as comprehensive as it appears. At a minimum, you’ll still need other programs to deliver and save workout programs, nutritional plans, and performance assessments. But other provided features that aren’t up to par (like reporting and e-commerce) may require additional programs in order to capitalize on opportunities.
This isn’t the case with Exercise.com! With dozens of automated and customized services, our comprehensive program includes everything you need to grow your business.
Glofox Software Competitors
Besides Exercise.com, other competitors to Glofox include:
The Bottom Line: Pros and Cons
Choosing the right management software can be the difference between a thriving, growing business and one that doesn’t gain any momentum. While Glofox has many important management features, it’s not the comprehensive package of Exercise.com. Our platform is here to help your business flourish! It’s easy for managers, trainers, and customers to use, which boosts customer satisfaction, aids in retention, and creates raving fans.
Glofox has the right ideas by offering scheduling, reporting, and complete customization for websites and apps. Unfortunately, there are many glitches with programming that leads to staff and client frustration. The reporting features are basic, inaccurate, and unreliable, the software frequently has trouble processing payments, and it only integrates a few common marketing programs.
But what’s more important than potential programming glitches is what Glofox doesn’t offer, such as workout creation, nutritional planning, performance assessments, and dozens of e-commerce opportunities. Glofox might manage your business well if you escape glitches, but it’s Exercise.com’s software that will grow your business.
Exercise.com’s All-in-One platform takes the brunt of managerial duties, encourages staff and trainer productivity, and avoids any client frustration of switching between apps. Additionally, Exercise.com’s software aids your business by:
Increasing your business’s efficiency and revenue through easy-access reporting and unlimited marketing integrations.
Engaging customers with your custom-branded website and app.
Customizing workout and nutritional plans for every client to maximize their fitness potential.
Capitalizing on every e-commerce opportunity to better engage members.
Providing an easily-accessible scheduling and booking experience for your staff and customers.
Exercise.com is the platform that helps you manage and grow your business for years to come. Streamline your business with the convenience of one software that delivers a professional, personalized customer experience every time. Interested in learning more? Book a demo today!