• Dane Jerous

ChamberMaster vs. Exercise.com’s All-In-One Fitness Business Software


Manage and Grow Your Fitness Business Better with Exercise.com. Learn more below.

Choose Exercise.com’s All-in-One Fitness Business Management Software. Review our head-to-head ChamberMaster software comparison and see for yourself. Get a custom web and smartphone app designed for your brand with additional customization available throughout your custom-built software. Grow your business, turn leads into clients, and increase revenue.

Choosing software to manage your fitness business can be stressful, but we can help you make that choice easier. By the end of this article, you will hold all the answers to your lingering questions in order for you to make an informed decision.

As you read on, we will give you an overview of the ChamberMaster platform, the services they provide, and how they stack up with their competitors. Along the way, we will show you how Exercise.com compares to the various functions that ChamberMaster provides.

By the end of this article, you will see without a doubt that Exercise.com is the number one software that can help you effectively manage your business, increase revenue, and grow your clientele.

If you are intrigued by the idea of fully customized software to help manage your fitness business, request a demo today.

Fitness Pros Who Trust Exercise.com

ChamberMaster Software Review

ChamberMaster is a software platform designed to manage day-to-day operations for chambers, economic development corporations, and convention and visitors bureaus.

Chamber of commerce professionals require a powerful, easy-to-use system to manage the daily workflow of running their organizations. GrowthZone’s ChamberMaster Edition membership management software helps organizations grow and retain membership, engage and inform members and prospects, and streamline tedious tasks so they can focus their mission.

ChamberMaster serves as a network and advocate for businesses assisting each business with member management, billing, communication, event management, staff and member apps, marketing and web content.

Check out the video below for a brief overview of the features ChamberMaster offers its clients.


ChamberMaster vs Exercise.com

We all want our businesses to be just that, OURS. But most fitness business owners don’t have the skill set to also develop their own mobile apps. What sets Exercise.com apart from GrowthZone’s ChamberMaster is our ability to be fully customizable inside and out and curtailed to your business needs. But Exercise.com doesn’t just begin and end with a customizable app platform, we also offer a suite of features to help your fitness business thrive.

Moving forward in this article, we will be taking a more specific look at individual aspects of both software platforms

Unless otherwise stated, all images and reviews below are of/about Exercise.com’s All-In-One Fitness Business Management software platform.

Fitness Business Management Software




One of the most popular aspects of Exercise.com’s software is that you can manage all aspects of your business from one place. ChamberMaster, unfortunately, does not come equipped with everything your fitness business needs including but not limited to client assessments, online workouts, or 1-on-1 and group training.

Conversely, Exercise.com’s software is fully-customizable and user-friendly. Our platform allows you to manage personal training, memberships, schedule and track workouts, alerts, payments, generate reports, and even integrate with other programs if desired. Let’s take a deeper look into everything Exercise.com can do for your business.

Client/Class Scheduling

Although ChamberMaster has many features that allow them to connect with their clients, they lack in the calendar and scheduling arena. Outside of alert scheduling and SmartMail integration, the calendar function available to users is extremely limited.

Exercise.com provides calendars for whatever platform your fitness business needs. The software accommodates multiple trainers, multiple class studios, and can be easily sorted for customers to view. They can make appointments and pay for services they’ve booked, all within the software.

Gym/Facility Management

When owning a fitness business, it’s important the services and amenities that you offer match with pricing that ensures your business remains profitable. Both Exercise.com and ChamberMaster offer competitive pricing that can reach all sorts of client types. The difference, however, is in the features offered. Management software must offer all the customizable options a fitness business owner needs while never making you pay for features you’ll never use.

With Exercise.com’s software, you can generate reports to see anything from total purchases to gross revenue while itemizing everything individually. Similarly, ChamberMaster offers a custom reporting function specifically to track incoming finances and revenue as well as membership. A business owner needs to have these features at their fingertips to analyze the growth and profit to make decisions on changes needed.

For example, you might want to analyze your spin class times. After generating a report, the results show that you have more revenue coming in from the morning and evening classes over lunchtime spin. Simply eliminating your midday class option might save you in payroll and facility costs.

Similarly, a report can showcase revenue from one group class instructor over another to give you the option to utilize your staff most profitably. You can even manage staff roles and availability within the Exercise.com dashboard.

Client Automation

ChamberMaster and Exercise.com both offer automation features. ChamberMaster’s automation is limited to scheduling alerts, payment features, and event registration. While Exercise.com offers an array of customization.

To maintain a smooth operation, you want your business to operate as easily as possible. Exercise.com offers automated features to keep your clients engaged with their workouts and your facility in general. Here are a few of the offerings:

  1. Automatic Emails and Texts/Other Automatic Features

  2. Highlight Exercise.com

  3. Automate Workout Delivery

  4. Automate Resource Delivery

  5. Automate Assessment Delivery

  6. Automate Reminders/Alerts via app, text, and email

A ChamberMaster client commented on the use of their platform:

“There were not enough training videos and tutorials, both for staff and for members. We ended up spending over a year trying to train our members how to change their directory information on their own, and use all of the online features.”

Dedicated Zapier Support

At Exercise.com, we provide our clients with a plethora of integrations – but, sometimes, you want a bit of a boost. Our partnership with Zapier allows you to, in Zapier’s words, “Integrate (link your web apps with a few clicks, so they can share data), Automate (pass info between your apps with workflows called Zaps), and Innovate (build processes faster and get more done – no code required).

Part of this partnership includes dedicated Zapier support to help you through every step of the process. With over 2,000 apps to choose from, you can rest assured that your company’s website is as efficient and user-friendly as possible.

ChamberMaster too incorporates third party website integration to boost email marketing efforts through the use of Constant Contact or MailChimp. However, the availability of third-party apps is limited to each ChamberMaster function and which companies they have partnerships with.

Dedicated Account Manager

At Exercise.com, we take customer service very seriously; which is why we provide our clients with a dedicated account manager to help them through every step of the process – indefinitely.

If you want to redesign your website, your account manager will get it done. If you want to set up an e-commerce store, your account manager won’t blink twice. Whatever you need, our world-class dev team will come through. From the mundane to the complex, we have you covered.

Customized Software




Purchasing the use of the ChamberMaster platform at the Essential Level enables users to choose from six different website templates to represent your business as well as various mobile apps for both members and staff. Exercise.com too includes all these features, however, we also add in a fully customized website curtailed to your particular fitness business including logo, colors and features all while being backed by your own support team at no additional cost. That means more features and fewer headaches!

Custom-Branded

As stated above, ChamberMaster offers the option to choose from one of their six website layouts to use as your own. However, if one of those six options does not match the uniqueness of your business, there is no other option to customize a site from scratch using the ChamberMaster package.

Your only other option is to integrate ChamberMaster into your existing website, but unfortunately, you do lose a lot of customization if you choose to go that route. Lucky for you, Exercise.com’s custom software is fully customized so that your company is front and center.

iOS & Android Apps

Exercise.com and ChamberMaster apps can be used on iOS and Android platforms. With that being said, only Exercise.com provides fully customized apps at no additional cost.

A client of ChamberMaster had some feedback on their mobile app:

“The mobile app for members is a bit clunky and is not as easy to use as the dashboard. It would have been nice to have the app focus on the discounts and other items so members can drive business to each other easily.”

Websites

ChamberMaster allows partial customization of websites for users if you choose one of their six website templates. However, there is no ability to change features or layouts within these templates and your only other option is to integrate ChamberMaster into your existing website. Exercise.com does not require integrations to create a custom website for your business. Our top-rated dev team will create a one-of-a-kind website that reflects your wants and needs as a business owner.

  1. Responsive

  2. SEO optimized

  3. Unlimited theme changes

  4. Built to convert visitors to leads

  5. Custom graphic work

  6. Google Certified Partner

Security Features

ChamberMaster and Exercise.com both provide users with added security features so that their business and client information remains safe and secure.

Exercise.com’s security features include:

  1. SSL Secure

  2. Privacy Shield Framework

  3. Google Cloud

Marketing Integrations

ChamberMaster offers a variety of marketing solutions for their members, yet are limited to the listings they offer via their own platform. They will allow a personalized page to manage members as well as use of ad banners but users are limited to eight photos and one YouTube video on each site.

Exercise.com has built-in integrations but the possibilities are endless with our focus on custom-branded solutions for retention, client and lead follow-ups, marketing, advertising, along with other features intended for faster, easier, and more automated business growth.

Some of our more popular integrations include:

  1. MailChimp

  2. ConstantContact

  3. ConvertKit

  4. Zapier

  5. Google Analytics

  6. Facebook Pixel


Grow and manage your fitness business better with Exercise.com

Workout Software




As fitness trends lean more towards leading a healthy lifestyle over temporary yo-yo dieting and temporary fads, it’s imperative for a fitness professional to be able to easily create, update, send, and track workouts for all their clients.

Does ChamberMaster rise to the challenge? Let’s find out.

Workout Creator/Logger

ChamberMaster does not have a system for delivering custom workouts. The software to date has no function for workout creation templates, a client and trainer workout logging app, exercise library creation, workout progress, or high-level automated workout progress engagement. The only way to contact your clients via ChamberMaster is through social media, email, or schedule alerts.

The Exercise.com business app knows that tracking progress is a major component of client retention and happiness, which can be quantified in business revenue. The more a client feels valued and that their hard work is paying off, the longer they will stay with that business/trainer and the happier they will be over time. This often results in free marketing by those happy customers by spreading the word about your club through word of mouth.

We know what it takes to keep your clients happy and that’s why our workout creation is full-featured and allows an array of customizations for your brand.

Our workout creator/logger provides users with endless possibilities for delivering workouts, tips, and encouragement to clients in any scenario, including:

1-1 Training

There are few aspects more valuable than a personalized 1-on-1 session with a personal trainer. By utilizing Exercise.com’s workout software, personal trainers can add a personal touch to their training sessions; creating individualized sessions for each client.

ChamberMaster does not offer this level of 1-on-1 care for each member of their client’s organizations. Users are restricted to the app and email alerts for direct contact.

Group Training

Our workout software also allows for seamless group training sessions and provides clients with the ability to be a part of a “community” with like-minded, goal-oriented fitness enthusiasts.

Online Training

Online training is becoming more and more popular as people transition to a more digital lifestyle. Fitness clients in today’s society find it easier to look to their phones or devices for workout plans rather than coordinate schedules for in-person training.

The Exercise.com workout software allows you to send workouts to anyone, at any time, anywhere. As clients progress through their online training sessions, trainers can also track progress and maintain communication with each client through their fitness journeys.

Exercise Library

Numerous free and paid fitness platforms offer pre-built workout libraries to their users. However, the videos and tutorials are done by professionals who are not affiliated with your company and do not know the individual needs of your clients. This creates a disconnect between you and your clients and does not offer value to your company as a whole.

Because ChamberMaster is meant to serve the Chamber of Commerce as a network for businesses, it does not provide its customers with an exercise library.

With Exercise.com, however, video libraries and exercises can be customized. This gives you full ownership of what your clients are using for their workouts as well as creating even more value for your price point.

Custom Exercises

As mentioned above, giving your clients a video featuring someone they have never seen or met does not showcase your business the same way it would if your fitness staff was featured. Your clients and their fitness needs are unique and so is your business. Give them the best experience possible by using videos filmed at your business, featuring your staff members.

TV Workouts

Aside from providing clients with the ability to watch demos of the exercises you’ve sent them within their workout plans, gyms can use the exercise library as well as a great way to cast exercise demos onto gym television screens during group classes or one-on-one training sessions.

The ability to cast your videos within your studio or club is a great way to brand your company as well as create buzz and market the types of classes and personal training you offer.

This is a great way to provide that “personal touch” so many people look for when choosing a gym.

E-Commerce Software




Receiving payment from members by credit or debit card is the fundamental component of the ChamberMaster platform. Their system also enables bank drafts (ACH) and allows for secure cataloging of all members’ payment info, invoicing and billing reports.

If you’re already using another type of payment processor, CM integrates with third-party platforms like:

When it comes to selling memberships, training packages, running workout challenges, delivery of individual training, and selling single workout plans, Exercise.com allows for purchases within any of these platforms with customizable functions at every step of the way.

Payment Processing

ChamberMaster’s payment processing is mostly through credit and debit cards which enables them to process one-time or recurring payments immediately. Via use of their card acceptance software, CM users can bill directly to the proper account and send real-time invoices. If a ChamberMaster client is on the go, they do also offer an optional mobile card reader to take payments remotely.

Exercise.com also provides users with payment processing options and can accept payments for any product or service in a secure manner.

Using Stripe, our software can accept one-time payments for products or services, send recurring monthly membership invoices, sell packages for personal training or group classes, or combine all accrued payables into one monthly bill for customers. Unlike ChamberMaster, payments through Exercise.com can truly be customized to whatever will work most efficiently for your business

A ChamberMaster client commented on their payment processing limitations:

“No direct access to Stripe – which meant that we were not able to implement a number of automation that we would have liked to. Very US-centric. I would like it to be more ‘international’. Stripe charges international credit card rates (2.75% instead of 1.75%). Can’t enter non-US addresses in forms. US spelling of everything (Center, zip code)”

Sell Products

Both ChamberMaster and Exercise.com provide users with e-commerce capabilities to sell products and services online.

However, Exercise.com goes a step further and provides users with the ability to also sell training packages like the below examples:

Sell Workout Plans




Personal training or custom-designed workout plans offer many benefits, but they may not necessarily be for everyone. Some members might already have a good base of fitness knowledge and want a more generic plan that helps them generate ideas and gives them something to follow. While some members may be too shy to ask for help in person and would love a little technical help to boost the start of their own fitness journeys.

Despite the level of fitness experience of your users, there is a workout plan that will benefit them all at every level.

Exercise.com gives you the chance to sell pre-built workout plans for members who might fall into this scenario. They may not be comfortable paying for personal training or asking for a custom plan, but by having pre-built plans available, you are offering a tool that they can use to be successful while generating revenue for your business. The great thing is that the same plan can be purchased by dozens of different people, which means more marketing buzz for your business and more revenue for you and your trainers!

As we mentioned earlier, the majority of society today is more comfortable working with electronics than a live person. The ability to reach this population by offering something they wouldn’t normally ask for themselves increases your business revenue while allowing you to track the most purchased and, therefore, most popular workout plans.

Offer Online Workout Memberships




For the virtual clients who do want a customized program, your business can charge a premium price, but that normally dictates a higher time commitment from the individual generating the program. Taking time out to create custom workouts for each client is time-consuming and normally cannot be used for any other client.

Exercise.com helps to save you time and energy by providing automated programming delivery.

Rather than having to take the time to send a new workout at the end of each cycle, the workouts can all be created in advance and be sent automatically at a predetermined time that works for you and the client. Your client can then complete these workouts on their own time and at a location of their choice.

Sell Workout Challenges

Whether intentionally or unintentionally, fitness businesses promote a sense of community. Gym members see the same faces several days per week, develop friendships, and share in the success of others. By running a workout challenge, you are providing an opportunity for members to engage with others as a team or in friendly competition.

The more your fitness business shares that sense of community, the more members will want to tell their friends about it. This is an amazing marketing opportunity for your gym. Fitness challenges like boot camps, weight loss challenges, and running or biking competitions are some of the most popular programs run at gym clubs all over the world to this day.

Exercise.com can help you to create, promote, market, AND sell those workout challenges all online!

Performance Health Software




Another key to being a great fitness business owner and trainer is knowing where your clients are in their fitness journeys and having a plan set in place for how you will help them meet their fitness goals. To be an effective fitness entrepreneur, you’ll need effective performance software.

Performance health assessment software should allow you to:

  1. Turn leads into clients

  2. Engage clients through fitness assessments

  3. Track measurement data, injuries, etc.

  4. Show current fitness level and compare to an optimal level of fitness specific to the client

  5. Optimize the delivery of personalized workouts and nutrition

ChamberMaster does not give users the ability to conduct fitness assessments on their main dashboard or via any third-party apps.

Exercise.com’s Performance Health Assessment software, however, is fully customizable from A-to-Z and allows you to onboard clients and deliver workouts automatically without the need for a third-party app.

You can onboard leads into clients by gauging their fitness and health levels through a set of customizable assessments and re-engage clients at set intervals to show progress and increase retention. Most importantly, the data collected is customized to your business and clients. This smart data ensures you have the data that’s important for your clients’ fitness journeys, personalized to them. The value this data adds to your business is unmatched.

Assessments

As a fitness business owner, the benefits of offering fitness assessments to your clients and members add up to increased revenue and member retention. For the client, the information obtained in the assessment gives them a glance at the information they cannot get elsewhere and is priceless to working towards their overall fitness goals. These assessments showcase where they are now at their baseline fitness level and give you and your trainers a plan of attack for each member specific to their goals.

Performance & Measurement Reports

Client and member retention is a top priority when it comes to running a business. No business ever wants to lose a client, and fitness businesses are no exception. One way to keep your clients engaged with your business is by automating your interactions with them. Reminding clients of their goals and progress is a great way to keep them engaged with your company and being able to automate this service saves you time.

When it comes to the fitness world, people who aren’t committed tend to fall off track easily and quickly. Automating communication through real-time progress checks is a great way to keep your members engaged!

Exercise.com’s performance health software allows you to deliver recurring assessments, progress photos, and measurements to promote client re-engagement and retention.

Nutrition

When speaking of performance health software many people think of workouts alone; however, our software takes it one step further to include nutrition. After all, for performance to be at its peak, your clients need to take stock of their daily dietary choices – that’s where Exercise.com’s nutrition tracking and logging comes into play.

Your clients can track their daily intake and share with their trainers what they are eating. They can even highlight certain meals such as pre- and post-workout intake.

ChamberMaster Software Pricing

ChamberMaster offers a large number of features within its initial Essential package, however, that level is limited to only 1-2 staff members. Each level goes up in pricing with more staff coverage as well as additional features.

Take a glance at the table below to view pricing and coverage:

ChamberMaster Software Competitors

There are many comparable companies that fulfill many similar functions to GrowthZone’s ChamberMaster. Below is a list of those competitors including a listing of basic features and functions.

The Bottom Line: Pros and Cons

Choosing the right software to run your business can mean the difference between success and failure, but it doesn’t have to be a hard choice. Exercise.com has all the customization and features your fitness business needs to succeed well into the future.

ChamberMaster Cons

While ChamberMaster serves a great purpose in organizing businesses into one single network and offering amenities like a contact database, billing, email blasts, mobile apps, and web content, it simply fails when it comes to being a helpful tool for a fitness-based company.

If you were to consider purchasing a contract with ChamberMaster, you’d have the ability to market via email blasts, connect with staff and members via the mobile app, utilize their options of web content, bill your clients and members remotely, in person, or on the go, and organize your member database. However, you’d need additional software to offer 1-on-1 training, sell workouts online, create your own video content, conduct fitness assessments and track client progress, offer nutrition coaching, and more. Luckily for those in need, Exercise.com does all of the above and more.

The following feedback by a three-year client of ChamberMaster commented:

“ChamberMaster manages to make lots of things a pain in the rear. Yesterday some functions were down, so no one could register for our event next week, and the business everyone was trying to recruit to join us as a member was actually trying to join – but couldn’t because of ChamberMaster problems. Many changes made in CM don’t auto-save, by contrast with Google Docs or Word or whatever, and saving anything is usually a 2-step process. Its internal text editor is hard to use, and event postings are hard to format attractively. It uses pop-up windows for lots of things, instead of tabs, so functions sometimes get blocked by my pop-up blocker. And so on and so forth…”

Exercise.com Pros

If you’re looking for an all-in-one fitness business management software that will allow you to grow and manage your business with ease at a competitive price point, then Exercise.com should be your first choice.

Exercise.com builds your web and smartphone apps with your brand in mind. It’s not a simplistic, unbranded software platform. It’s your app, your software, and your brand front and center. So, if you need a feature, integration, and more engaging performance health software, let us know. Our world-class dev team has a proven track record of delivering software that just works.

What features are most important for your business?

If you’re ready to grow and manage your business with a software that can be customized to your business, book a demo with Exercise.com.

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